Finding a number in your panel, or making the same change in many places, can take many clicks. The Xtream AI Copilot is an assistant inside the panel: you ask in plain language, it reads your service data and answers, and it can help you make changes.

Who can use it

  • Administrators only. Resellers never see the Copilot.
  • It is available on a computer screen. It does not appear on the mobile layout.

Open the Copilot

  1. Click the robot icon at the top of the panel (tooltip Xtream AI Copilot).
  2. A side panel opens. Type your question in Ask or request an action… and press Enter.

When you open a new chat, you can also start from a suggestion, such as Quick service overview, Analyze my data, Ideas & recommendations or Next steps.

What you can ask

Some examples:

  • "How many clients expire this week?"
  • "Which channels are down right now, and from which provider?"
  • "Is any server out of date?"
  • "How do I add a load balancer?"
  • "Find the movie Example Movie on TMDB and add it to the category Action."
  • "Make a backup of the database now."

While it works, the Copilot shows what it is doing, for example Reading data, Checking the documentation or Working on channel.

Changes need your approval

The Copilot does not make risky changes on its own:

  • Before a change that deletes or overwrites data, it asks you to Approve or Reject.
  • Creating a database backup always asks for your approval.
  • Some changes can be undone from the chat.

Read each request before you approve it.

Your conversations

  • Click New chat to start a new conversation.
  • Open the history to go back to an older conversation.
  • If you reach the limit of active conversations, delete one from the history to continue.

Common problems

  • I do not see the robot icon. You are logged in as a reseller, you are on a small screen, or your account does not have access to the Copilot. Ask the main administrator to check your group permissions.
  • "The answer got too long and was cut off before finishing." Ask for a smaller step or a shorter answer, or click Continue.
  • "This turn reached its time limit and stopped." Click Continue to resume from where it stopped.
  • "This conversation reached the context limit." Start a new chat.
  • "This message is too long" Split your message into smaller parts, or keep only what the Copilot needs for this task.
  • "The assistant is not available right now." Try again later.